COVID-19 (coronavirus) Preventative Measures at Tully Hill

Cathy Palm
Cathy Palm
March 17, 2020

At Tully Hill, we take the health and safety of our patients, families, visitors and staff very seriously.  The COVID-19 (coronavirus) situation is rapidly evolving.   Tully Hill’s Leadership Team is closely monitoring updates issued by the CDC and NYS Health Department.  

We are committed to serving individuals, families and communities affected by addiction/substance use disorder as we continue to monitor and respond to emerging situations as the pandemic evolves.

In accordance with CDC and NYS DOH recommendations we have taken the following measures to date :

  • Ensure the highest level of infection prevention and control, sanitation and hygiene and will continue to follow the CDC’s and DOH’s infection control guidelines
  • Screen visitors for symptoms of a respiratory infection, international travel and exposure to Persons Under Investigation (PUIs) or someone with a known case of COVID-19
  • Continue to monitor the health of our patients
  • Ask staff with a reported illness to stay home and provide medical clearance before returning to work
  • Are reducing on-site public events and off-site patient activities to reduce exposure risk.  Visitation, Family Education Day and 12-Step Meetings at Tully Hill have been cancelled until further notice.  


Key Phone Numbers for Information and Emotional Support

911 for Life Threatening Emergencies

211 for Information and Service Needs Website to Access Local Service Information

315-251-0600 Local Hotline for Emotional Support

1-844-863-9314 NYS Helpline for Emotional Support

1-800-662 HELP (4357) National Line for Emotional Support

1-800-273 TALK (8255) National Suicide Prevention Lifeline

Text 741741 Text for Stress and Emotional Support

Cathy Palm

Executive Director

Cathy Palm has served as the Executive Director for Tully Hill Chemical Dependency Treatment Center since 1996. Ms. Palm is one of 7 founding board members actively involved since 1989. Under her leadership, a 2.2 million dollar capital campaign raised 1.6 million dollars which enabled Tully Hill Corporation to purchase their current facilities on October 31, 2003. Ms. Palm is also a founding board member of the Tully Hill Foundation, which raises funds exclusively for the Tully Hill Corporation. Ms. Palm continues to provide leadership to meet the challenges of a dynamic healthcare marketplace. Ms. Palm currently serves on the National Association of Addiction Treatment Providers (NAATP) Board of Directors, where she has served since 2000. She was elected Chair of the NAATP Board in May 2009 to 2011. She also serves on the NAATP PAC Board.