Effective Thursday, April 16, 2020, Tully Hill is implementing a new coronavirus/COVID-19 admissions policy applicable to patients arriving for their scheduled evaluation and whoever accompanies them to the evaluation.
Our new policy requires that only patients coming for evaluation and admissions can enter our facility.
It also requires that whoever comes with a patient will need to return to their vehicle and wait for our family counselor to call them to do the family interview, and stay for the admission determination.
Our new policy reflects our continuing commitment to comply with and implement state and federal recommendations and regulations aimed at combating the spread of the coronavirus/COVID-19 disease. This policy in part is in response to NYS Governor Andrew Cuomo’s latest executive order, issued 4/15/20.
The new policy will be communicated to whoever does the pre-admission screening with us as well as to whoever calls on behalf of someone seeking treatment. During our pre-admission screenings, our Intake specialists will obtain from these callers the cell phone number of whoever will be accompanying patients to their evaluation. Intake will then convey those numbers to our family counselors and Finance department.
In addition, after our family counselor finishes our family interview, if necessary, Finance also will call whoever comes with a patient, to review any financial paperwork needs and cost shares involved with the evaluation/admission that were provided before the patient’s arrival.
Thank you for complying with our new policy, and your patience and understanding as we work together towards ending the spread and presence of corona/COVID-19 disease.