Tully Hill

Our Referral Process

You can call Tully Hill at 315-696-6114 or 1-800-456-6114 and ask for admissions. You also can email us at admissions@tullyhill.com, fax to us at 315-696-8509 (or e-fax: 315-413-5106), or start a ‘Live Chat’ with us. If you’re a medical/professional organization we have online forms you can use on the REFER NOW page.  We’ll respond to your information the same day we receive it, given we receive it between 8 a.m. and 4:30 p.m. Monday through Friday.  If the information is sent and received after 4:30 p.m. Monday – Thursday, we will respond to it the very next business day (Tuesday – Friday).  Information sent and received after 4:30 p.m. Friday to 8 a.m. Monday will be responded to on Monday. 


Everyone referred to us for admission has to contact Admissions and be pre-screened by our Intake staff. Our comprehensive pre-admission screening gathers the following information:

  • Demographic and insurance information (verification of current benefits, cover for Inpatient substance abuse treatment)
  • Presenting problem(s)including history of presenting problem(s)
  • Substance type, last date of use
  • Medical Information
  • Treatment History
  • Medication History
  • Employer Information
  • Legal problems, past and/or present

Our Admissions Intake staff will gather and screen your information for review and present it to our Clinical / Medical team to determine if an on-site evaluation is warranted.

If so, our Intake Coordinator will confirm with the person being referred that he or she qualifies for an evaluation and will schedule it on a day and time available at Tully Hill and to the referred person.  Details pertinent to the process (e.g., transportation, insurance coverage responsibilities) also will be conveyed at this time.



Our evaluations take place at 8:30 am and 12:30 pm Monday through Friday.  Our Evaluation Team – our evaluator, admissions nurse, Clinical and Medical Directors – reviews the evaluation information.  The team will discuss the diagnosis with you and recommend a level of care.  Evaluations take from 1.5 to 3 hours to complete.

When we schedule an evaluation, the prospective patient needs to come prepared for the possibility of a recommendation to Inpatient treatment.  We communicate this possibility at Intake.  For what to expect at and bring to an evaluation, click on the Evaluations and Admission drop down option under the ABOUT REFERRING tab on the main menu above.