Tully Hill®

About Us














Tully Hill Chemical Dependency Treatment Center is dedicated to the belief that chemical dependency is a disease – chronic, progressive, and above all, treatable. Through the use of evidence-based treatment approaches, the qualified professional staff at Tully Hill provides hope for the future and a return to dignity for individuals whose lives have been ravaged by the use of alcohol and/or drugs.

A not-for-profit corporation, Tully Hill opened its doors in Upstate NY in 1990. Built specifically as an alcohol and drug treatment facility, the state-of-the-art physical plant on 33 acres of land reflects the tranquility and beauty of the surrounding countryside.  Inside, the structure is spacious and comfortable, architecturally designed in keeping with the organization’s mission statement. The tranquil rural setting offers a safe and peaceful environment to begin your road to recovery and rehabilitation from alcohol and drug abuse.



Our Mission

To provide appropriate, cost effective care of the highest quality to alcoholics and other chemically dependent persons and their families to achieve and maintain sobriety.


In living our mission daily, we are guided by our Tully Hill values. These not only impact our work, but are integral parts of the recovery process. For our staff, with over 400 years of continuous recovery, these are life ideals which are modeled each and every day. Embracing the 12 Step philosophy, our bio-psychosocial spiritual model of treatment includes medical and nursing care, individual and group counseling, a family program, and a focus on teaching the skills needed to achieve a healthy lifestyle. We hope that the information found on these pages is helpful, and hopeful, and that you will find Tully Hill to be where you, or your loved one, need to be. We are available to answer any questions, and to assist you in any way we can.

Cathy L. Palm, MBA
Executive Director









Accreditation and Licensure

WEBSITE About Us page logo 2-CARF_Seal 9KBCommission on Accreditation of Rehabilitation Facilities (CARF) accreditation is awarded to Tully Hill for Detoxification, Inpatient and Outpatient Programs


NAATP logo.docx

We are a member of National Association of Addiction Treatment Providers (NAATP)




We are licensed by New York State Office of Alcohol and Substance Abuse Services (OASAS)




While in treatment, your privacy is protected by strict state and federal regulations. No information can be given out to any individual without your written permission. Exceptions will be made for legal court orders, Child Protective Services, and circumstances requiring mandatory reporting. These same laws prohibit you from acknowledging other participants in the program to any outside sources including family members. During your orientation and then in your initial interview, your Case Manager will explain this in more detail. To ensure confidentiality, no cell phones, recorders, cameras, video camcorders or any other taping devices are allowed in the facility. All such electronic devices must be secured in patient’s luggage. Visitors must secure electronic devices in vehicles. Taking pictures and/or video on Tully Hill grounds or in the facility is prohibited. If you would like to gain access to your medical record, please discuss this with your Case Manager.



– Policy Summary –

It is the policy of Tully Hill to maintain the security and confidentiality of data and information. Patient and/or employee protected health information (PHI) will be regarded as confidential, and may not be used or disclosed except to authorized users for approved purposes. All patient care information in the medical records shall be regarded as confidential and available to authorized personnel only. This information cannot be released to individuals without written authorization of the patient, court-ordered subpoena, or by operation of the law.

It is the policy of Tully Hill to safeguard all patient related information from unauthorized access. Employees, physician contractors, and students may have access to the patient medical record information which directly relates to their job function without patient authorization, provided that they have signed a confidentiality statement.

Information on patients and employees is available through a number of sources at Tully Hill. Information can be found on the medical record, laboratory reports, appointment system, computer printouts, dictation, or patient care providers (physicians, nurses, etc.), finance records, and employee files. Gossip, careless remarks, or idle chatter in or out of Tully Hill about patients or employees violates a valued trust and the individual’s right to confidentiality. Records and reports will be protected and disposed of properly.