Inpatient Patient Satisfaction Survey 4th Quarter 2020 2
98%
Cleanliness and appearance of the facility
97% YTD 2020
95%
Understanding of aftercare plan
95% YTD 2020
94%
Involvement with clinical staff
95% YTD 2020
91%
Nursing staff responsiveness
93% YTD2020
88%
Food quality
86% YTD 2020
96%
Information you learned about your disease
97% YTD 2020
Inpatient Patient Education & Employment Data*
4th Quarter 2020 Inpatient percentage of the Inpatient population treated with college Associate’s Degree (16%), Bachelor’s Degree (24%), Graduate Degree (15%), and some college-no degree (17%) levels of education: 72%
YTD 2020 Inpatient percentage of the Inpatient population treated with college Associate’s Degree (13%), Bachelor’s Degree (25%), Graduate Degree (14%), and some college-no degree (2o%) levels of education: 72%
4th Quarter 2020 Inpatient percentage of the Inpatient population treated that was employed full-time (35-plus hours/week, 66%) and/or part-time (<35 hours/week, 1%), combined: 67%
YTD 2020 Inpatient percentage of the Inpatient population treated that was employed full-time (35-plus hours/week, 68%) and/or part-time (<35 hours/week, 4%), combined: 72%
78%
4th Quarter 2020 Outpatient Aftercare Tracking
Tully Hill strives to ensure that each and every patient admitted to the Inpatient medically supervised detoxification service and Inpatient rehabilitation service and programs meets his or her treatment plan goals, while in treatment. Monthly, we submit to our licensing authority, the NY State office of Addiction Services and Supports (OASAS), patient treatment and care data that it uses to generate treatment outcomes. Those results tell us the extent to which our patients are meeting their treatment plan goals.
1 Data from New York Office of Addiction Services and Supports (OASAS) Inpatient Crisis Episode (Detox) Item Statistics Reports and Discharge Item Statistics Reports for Inpatient (Rehab) Treatment Services. Data rounded to the nearest whole percentage. Treatment Plan goal components include alcohol, drug, emotional functioning family situation, legal, medical, social functioning, and tobacco use goals. Treatment plan goals are individualized and dependent upon diagnoses, the individual being treated, and his/her treatment plan.
2 Patient satisfaction is a daily priority for all Tully Hill staff. We are proud of both its survey response rate (100% of routine discharges for 4th quarter 2020 and 95% response rate for YTD2020) and the ratings that our discharged patients assign to our program and services. As with our treatment and care outcome data, we are always looking to improve patients’ experiences and perspectives of their stay at Tully Hill.
*source – NY State OASAS 4th quarter 2020and YTD 2020 Inpatient Discharge Item Statistics report, ‘Education at Discharge’ and ‘Employment at Discharge’ report categories
