Tully Hill®

5 Common Questions About Addiction Treatment at Tully Hill

August 6, 2018 - Blog


Tully Hill receives thousands of calls each year related to a variety of matters related to treatment for substance use disorders (SUDs). We do our best to answer each and every phone call, email, live chat and social media message, whether it is directly related to treatment at Tully Hill or addiction treatment in general. We are not only committed to being a superior treatment facility, but equally as dedicated to acting as an educational resource for inquiries, questions, and concerns about SUD treatment.


5 most common questions we are asked on a daily basis


1. How long will I have to stay in treatment?


Inpatient treatment for chemical dependency at Tully Hill depends upon several factors:



Length of stay in treatment varies, and currently averages between 18 and 21 days (4-5 days average for detox, 14-16 for rehab) at our Center.


2. Do you have any beds available?

Because of the overwhelming demand for treatment – especially medically supervised detox – and the scarcity of resources for it, this is an everyday question from callers to Tully Hill.


The number one influence on bed availability is patient progress transitioning from one level of care (detox) to the next (intensive rehabilitation).  Should a patient not change care levels when initially expected and require more treatment and care at their original level, it can alter our scheduling and admission processes.  This is happening more frequently; given the majority of patients seeking treatment are polysubstance dependent as well as physically compromised.


We understand well that getting into treatment is a time-sensitive matter for all involved, and do all we can to schedule, evaluate, and admit someone as soon as possible. We are typically able to admit a patient within one week from the time they complete our phone screening.


3. What is your referral process – how does one get into treatment?

The following steps detail referring to Tully Hill:

The easiest and fastest way to refer an individual is simply to go to, and follow the instructions on, the REFER NOW page – which explains our whole referral process. Link below:

Refer Now



Live Chat with us on our website – click on the ‘Chat Now’ or ‘Leave a message’ blue box in each page’s lower right-hand corner.




Call us at 315-696-6114 / 1-800-456-6114 and ask for admissions, our Intake specialists will walk you through our referral process.





Email us at admissions@tullyhill.com.





4. What kinds of insurance do you take at Tully Hill?

We participate with several providers and their plans, all of them offer some form of substance use disorder treatment benefits.


Click Here For Our Insurance Participation List


For more information about insurance, visit our insurance page.


PLEASE NOTE – we do not participate with any government-sponsored plans or products (Medicaid, Medicare) or any of their derivatives for Inpatient treatment.


5. What if I don’t have insurance or a plan you don’t take? Can I still get treatment?

Tully Hill is a private nonprofit that offers a self-pay option. To learn more about the self-pay option, please call admissions and ask for Intake, one of our specialists will review that option with you.  Should we be unable to accommodate your need, we will recommend an alternative resource for you, for the level of care we think you need.



     Author: Ken Smith, LCSW

Clinical Director


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